Industry Insights

Insights and industry research on key issues to increase your knowledge and help you act with confidence.

ProSight Thought Leadership

Branch Strategy, Repriced

Branch banking’s obituary was premature. ProSight’s latest Perspectives report finds branches still matter most for “difficult or complex transactions”—often the…

Community Banks, Consumer Banking, Customer Experience, Digital Banking, Marketing & Sales, Technology

Can AI Help Bank Marketing Connect with Humans?

Banking professionals wonder whether generative artificial intelligence (gen AI) is a poor substitute for the human touch, experience, and nuance…

Business Banking, Commercial Banking, Compliance, Consumer Banking, Customer Experience, Digital Banking, Fraud, Marketing & Sales, Regulatory, Risk, Talent Management, Technology

A Practical CRO Playbook for Tech Risk, Fraud, and Vendor Sprawl

Financial and operational risks are accelerating at North America’s banks—fueled by sophisticated criminal schemes and by technology exposure tied to…

Fraud, Regulatory, Risk, Technology

Leveraging AI to Fortify Risk Management and Compliance 

A version of this Q&A originally ran in the October Executive Report. Explore the issue, Compliance and Risk: Building Operational…

Business Banking, Commercial Banking, Community Banks, Compliance, Consumer Banking, Digital Banking, Fraud, Regulatory, Risk, Technology

Featured Content

How Tech Can Boost Business Development in Branches

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Gain insights from branch banking leaders about how they are using technology to streamline administrative tasks, reduce operational costs, and bolster ROI in our recently released ProSight Perspectives report: Driving Value in Branch Banking sponsored by Zebra Technologies.

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