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Event Registration and Cancellation Information

ProSight in-person conferences are intended for North American financial industry professionals and other professionals who provide services to those financial institutions.  In-person attendance by professionals located outside of North America is limited to persons employed by an ProSight institutional member.

WAYS TO REGISTER

By Web
Register online using our secure server. To locate the event for which you want to register, go to the Event Calendar. 

By Phone
Call 1-800-677-7621 and charge your registration/order to your credit card.

Customer Care Hours:
Monday through Friday, 8 a.m. to 5:00 p.m. ET 

Multiple Registrations
Contact Customer Care at 1-800-677-7621, prompt #3 or email [email protected]

EVENT CANCELLATION POLICY

ProSight’s cancellation policy is as follows starting May 2, 2020.

Virtual Events (Live broadcast)

  • Full refunds will be available on all cancellations e-mailed ([email protected]) to the registrar 5 or more business days prior to the start of the event.
  • Registrants failing to attend the event will not be eligible for a refund.

In person Roundtables, Forums and Courses*

  • Full refunds will be available on all cancellations e-mailed ([email protected]) to the registrar 45 business days or more prior to the start of the event minus a $50.00 processing fee.
  • Partial Refunds are available from 30-44 days prior to the event and are subject to a service fee equal to 50% of the registration fee and 50% credit may be applied to another ProSight program within one year.
  • No refunds will be issued 29 days before the first day of the event.
  • Registrants failing to attend the event will not be eligible for a refund.
  • If the event is canceled by ProSight, registrants will receive a full refund for registration fees.  However, ProSight does not assume responsibility for any other expenses, including the purchase of airline tickets, incurred by the registrant in connection with attending the event.
  • Hotel reservations will need to be cancelled directly through the Hotel unless otherwise communicated.

*See conference website for conference specific cancellation policy

Professional Development Courses

Registered participants can receive a 100% refund 15 or more calendar days prior to the start of the course, 50% refund 8-14 calendar days before the start of the course, and no refund will be issued if it’s 7 or less days prior to the start of the course. Registration is not transferable to another participant or course.

All Events:

  • All applicable refunds will be issued following the close of the event. NOTE: A refund will be returned in the original purchase format. If you pay with a credit card, a refund will take an additional 10 business days to post to your account.

If your payment is received in currency other than U.S. dollars, and you are due a refund, you will be responsible for any foreign exchange rate difference.

State Licensing Information

Because of licensing requirements in Arkansas, California, Colorado, Illinois, New York and Oklahoma, you must be a ProSight member to take courses in these states. Please call ProSight Customer Care at 1-800-677-7621 for membership information.