Podcast: How banks that win balance customer satisfaction and safety

Growing customer base and income are priorities for banks, but that comes amidst an insidious form of growth: cyberthreats from determined bad actors. That creates a balancing act between keeping customers happy and keeping them secure.

David Vergara, director of security and product marketing at OneSpan, discusses how financial institutions can mount a strong front to fight cybercriminals without disturbing customer experience.

Listen weekly on BAI Banking Strategies or subscribe to the podcast via:

• iTunes
• Stitcher
• Soundcloud
• Google Play

You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.

Want more Banking Strategies? Sign up for our free newsletter!