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The Expansion of State-Level Regulation—and What It Means for Compliance

This episode of the ProSight Banking Strategies podcast explores how U.S. states are taking a more active role in financial services regulation as federal oversight shifts, creating a complex and evolving patchwork of rules for banks and credit unions. Lynne Johnston of Huron shares practical strategies for navigating this environment, from simplifying compliance approaches to building […]

Gen X: The Quiet Force Behind Banking Opportunities

In this sponsored episode of the ProSight Banking Strategies podcast, experts from Jack Henry and Nuuvia unpack why Generation X—often overlooked between larger cohorts—is actually a critically important segment in banking today, serving as the financial “bridge” between aging parents and younger generations. They explore how Gen X’s pressures—managing peak earning years alongside caregiving responsibilities, […]

Failure Analysis: How Banks Can Turn Adversity Into Advantage

Failure isn’t just something to avoid—it’s something to study. This episode of the ProSight Banking Strategies podcast dives into how banks can turn past adversity into a competitive edge through structured analysis, better decision-making, and a shift from reactive to proactive risk management. Subscribe to ProSight Podcasts: Apple, Spotify, Amazon Music, YouTube TRANSCRIPT: Frank Devlin: In this episode, we’re […]

Winning and Keeping Gen Z Customers

Gen Z is rapidly reshaping the future of banking, bringing digital-first expectations, evolving loyalty patterns, and a growing reliance on AI-driven financial tools. In this episode we speak with Carrie Stapp, Vice President of Marketing at Primax to explore how banks and credit unions can meet these changing demands—while staying relevant, trusted, and competitive in […]

The Instant Payments Decision: Choosing a Strategy in a Fragmented Faster Payments World

ProSight Banking Strategies · The Instant Payments Decision: Choosing a Strategy in a Fragmented Faster Payments World   In this episode of the ProSight Banking Strategies Podcast, Frank Devlin speaks with Mark Majeske, SVP of Faster Payments at Alacriti, about the rapid evolution of instant payments in the U.S. banking system. They explore where real-time […]

Navigating the role of cards within payment platforms

 Key Takeaways: Think through your program goals. Develop vendor relationships that reflect bank card program goals. Is your program a revenue play? Used for interchange? Meant to build brand awareness and loyalty? This determines who controls the risk, the data, and other considerations, and helps you establish a beneficial partnership. Select a vendor that […]

AI’s strategic role in cybersecurity and safeguarding data

Key Takeaways: AI in cybersecurity needs proper controls. It’s a mixed bag as AI in cybersecurity matures. For every six data breaches across all industries, at least one can be called an AI-driven attack, according to an IBM report. And roughly 97% of the compromised organizations lacked proper AI-access controls. At the same time, companies […]

3 key focuses for the fraud front line in 2025

On the BAI Banking Strategies podcast, learn from Paladin Fraud’s Jim Houlihan about a wider front for attacks, a growing strategy by fraudsters to overwhelm regulators and new oversight priorities.

Preparing banking’s front line for a deepfake future

Advances in AI already boost voice-based deepfakes. Sara Seguin from the fraud-focused fintech Alloy joins the BAI Banking Strategies Podcast to discuss the growing threat and how FIs can protect themselves and customers.

Unmasking fraud in the age of AI

SAS’s Diana Rothfuss joins the BAI Banking Strategies Podcast to explore the sinister rise of deepfakes, identity theft and elaborate scams, plus how generative AI can be a curse and a blessing when it comes to fraud.

Fight check fraud with a strategic mindset 

ServiceNow’s Greg Kanevski joins the BAI Banking Strategies podcast to talk about check vulnerabilities, funding fraud recovery and why you can market your defenses as a competitive asset.

State of Deposits: What’s on the horizon

BAI’s Tom Hoscheidt and Isio Nelson join Senior Editor Rachel Koning Beals on the BAI Banking Strategies Podcast to dig deeper into a midyear snapshot of BAI deposit research.

Fight fraud collectively for the biggest impact

IDology’s Crystal Blythe discusses in the BAI Banking Strategies podcast that the real-time fraud fight lies solidly with building out an information-sharing consortium across collaborators and competitors.

The fraud fight gets faster

Brian Keefe of NICE Actimize joined the BAI Banking Strategies podcast to share his best ideas to leverage fraud-detection technology and real-time interdiction.

AI means change in the bank, but where may surprise you

AI and gen AI already have a call center role in some financial institutions. But ServiceNow’s Greg Kanevski tells BAI’s Rachel Koning Beals about the many more departments in which AI is expected to make its mark. AI can stretch human capital for higher-touch responsibility in compliance and it could lead to drive data-first M&A.

Measure innovation in incremental wins

BAI Global Innovation Awards Lead Judge Amy Radin and Regional Head of Financial Services for North America at Infosys Raghav Agarwal join the BAI Banking Strategies podcast to discuss recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration.

‘Tis the season for greater fraud awareness

On this BAI Banking Strategies podcast, Brian Keefe from NICE Actimize joins us to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.

Winning the primary client relationship battle

Marc Salinas and Eric Campbell from Bottomline Technologies join us on our BAI Banking Strategies podcast to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.  

FedNow is live…now what?

Brian Keefe from NICE Actimize joins our BAI Banking Strategies podcast to tell us about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment services in the near future.

Creating better digital payments for businesses

Layne Kight from Deluxe is our guest on the BAI Banking Strategies podcast and will share ideas on how banks and credit unions can improve the payments experience for their business customers.

Rethinking risk after the SVB collapse

Joan McGowan and Tom French, both from SAS, join us on the BAI Banking Strategies podcast to talk about how the recent banking crisis has reframed how the industry contends with risk.

What banks can do when disaster strikes

Kate Bulger from Money Management International is our guest on the BAI Banking Strategies podcast to talk about their program to help low and moderate income people deal with their finances after a disaster.

Citizens has a new way with words

Beth Johnson, chief experience officer at Citizens, is with us on the BAI Banking Strategies podcast to discuss how language banks use to connect with customers is changing.

Managing risks during a digital makeover

Keith Pearson, head of financial services at ServiceNow, joins us on the BAI Banking Strategies podcast to share how banks can improve security by digitalizing risk management.

Where will banking-as-a-service go in 2023?

Jeannette Kescenovitz, who leads development of banking-as-a-service at Finastra, joins us on the BAI Banking Strategies podcast to share her views on how BaaS might grow its presence at U.S. banks and credit unions this year.

The best of the best in financial services innovation

Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly.