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Business Banking

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  • Compliance & Regulation, Growth & Innovation
It’s time to debunk behavioral myths in CRE lending
It’s time to debunk behavioral myths in CRE lending
Traditional risk mitigation strategies are counterproductive, hurting bank portfolios….
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  • Growth & Innovation
Business banking digital maturity model
Business banking digital maturity model
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  • Growth & Innovation
2025 ProSight Banking Outlook
2025 ProSight Banking Outlook
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  • Fraud, Growth & Innovation
Banks must rethink the fraud protections they offer SMB clients
Banks must rethink the fraud protections they offer SMB clients
With business reputations on the line, sophisticated bad actors call for a stronger response….
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  • Growth & Innovation
U.S. consumer and small business deposit trends 2025
U.S. consumer and small business deposit trends 2025
In the latest BAI Industry Insights: State of U.S. Deposits Webinar, BAI shared key findings from a year-to-date analysis of…
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  • Compliance & Regulation, Growth & Innovation
How banks are preparing for a possible 2025 M&A boom
How banks are preparing for a possible 2025 M&A boom
Steps include tapping AI help and hiring to build out sector and tariff expertise….
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  • Growth & Innovation
Quality deposits and a clearer digital picture
Quality deposits and a clearer digital picture
The BAI Banking Strategies podcast explores a cautiously improved deposit outlook, stubborn margins and the real story on primacy and…
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  • Growth & Innovation
2024 State of U.S. Deposits – December
2024 State of U.S. Deposits – December
Join us to close out the year strong and prepare for 2025 with the final installment of the state of…
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  • Growth & Innovation
Revisit SMB solutions with a focus on Gen Z entrepreneurs
Revisit SMB solutions with a focus on Gen Z entrepreneurs
Expect growing demand for cross-channel business products aimed at an underbanked Gen Z that embraces a flexible economy….
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  • Growth & Innovation
‘Right-sizing’ deposits and the challenge of short-term CD books
‘Right-sizing’ deposits and the challenge of short-term CD books
U.S. bank deposits have not yet returned to their health of a few years ago, but they are improving. Tom…
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  • Compliance & Regulation, Growth & Innovation
A wobbly CRE market requires maximizing relationships and minimizing risk
A wobbly CRE market requires maximizing relationships and minimizing risk
Commercial real estate (CRE) lending concerns have a wide reach, says Baker Hill’s Mike Horrocks. Business bankers find opportunity among…
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  • Growth & Innovation
State of the U.S. Deposit Market
State of the U.S. Deposit Market
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  • Growth & Innovation
Small businesses bank on a branch to bolster their operations
Small businesses bank on a branch to bolster their operations
Trust, convenience and proximity are critical considerations….
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  • Growth & Innovation, Technology
Enhancing small business financing in community banking
Enhancing small business financing in community banking
The key lies in providing customers with quick decisioning and access to funds….
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  • Growth & Innovation
Why credit unions should be cautiously optimistic about the recent Fed rate cut
Why credit unions should be cautiously optimistic about the recent Fed rate cut
Since refinancing volume can lag by one or two quarters, automation can ease the pressure of tight margin positions….
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  • Growth & Innovation
Driving innovation in ag banking: Navigating complexity with efficient solutions
Driving innovation in ag banking: Navigating complexity with efficient solutions
Leveraging technology and setting your services apart from the competition matter in a lending space shaped by fluctuating rates, cost…
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  • Growth & Innovation
Tailored loan pricing is the key to unlocking banking profitability
Tailored loan pricing is the key to unlocking banking profitability
Align pricing methods with the needs, risks and regulations specific to a customer segment….
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  • Growth & Innovation
2024 State of U.S. Deposits – September
2024 State of U.S. Deposits – September
Join us for the September installment of the state of U.S. deposits webinar series to learn the latest consumer and…
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  • Growth & Innovation
Understanding and attracting SMBs
Understanding and attracting SMBs
Small and medium-sized businesses are a key growth area for banks and credit unions. Winning this category requires relationship managers,…
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  • Growth & Innovation
Small businesses: Capturing more of this valuable segment
Small businesses: Capturing more of this valuable segment
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  • Growth & Innovation
State of the U.S. Deposit Market
State of the U.S. Deposit Market
The higher for longer rate environment continues to put a strain on U.S. consumers and small businesses, in this eBook…
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  • Growth & Innovation
Nurture small business customer service by meeting unique needs
Nurture small business customer service by meeting unique needs
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  • Growth & Innovation
Quick Q&A on why banks need a value-added SMB strategy
Quick Q&A on why banks need a value-added SMB strategy
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  • Growth & Innovation
How to create a frictionless experience for commercial lending
How to create a frictionless experience for commercial lending
Think about current borrower needs but be ready for future scalability….
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  • Growth & Innovation
Commercial credit card trends: ‘Need to have’ vs. ‘Nice to have’
Commercial credit card trends: ‘Need to have’ vs. ‘Nice to have’
One popular ask is leading all others: mobile wallet integration….
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  • Growth & Innovation
Small Business Banking Trends
Small Business Banking Trends
In March 2024, BAI surveyed small business owners to gain insight into their economic optimism and banking preferences in the…
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  • Growth & Innovation
Supporting small businesses: How banks can do their part
Supporting small businesses: How banks can do their part
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  • Growth & Innovation
This South Florida banker can teach us all about serving a dynamic market
This South Florida banker can teach us all about serving a dynamic market
Centennial’s David Druey talks tariffs, higher-for-longer rates and learning more about insurance than ever before….
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  • Growth & Innovation
2024 State of U.S. Deposits – June
2024 State of U.S. Deposits – June
Join us for the June installment of the state of U.S. deposits webinar series to learn the latest consumer and…
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  • Growth & Innovation
What a real-time money movement revolution means for banks and SMBs
What a real-time money movement revolution means for banks and SMBs
Small business and gig proprietors must manage their cash carefully….
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  • Growth & Innovation
Efficiency unlocked: Improving the borrower-lender experience
Efficiency unlocked: Improving the borrower-lender experience
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  • Growth & Innovation
2023 – 2024 State of the U.S. Deposit Market
2023 – 2024 State of the U.S. Deposit Market
This analysis tracks key trends in the U.S. bank deposit landscape among both consumers and small businesses. It covers the…
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  • Growth & Innovation
Small business banking trends
Small business banking trends
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  • Growth & Innovation
No bank is an island: 4 ways technology partners help deliver primary relationship status
No bank is an island: 4 ways technology partners help deliver primary relationship status
To smartly grow business-customer revenue, look for a fintech vendor that offers more than a single area of expertise….
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  • Growth & Innovation
2024 State of U.S. Deposits – March
2024 State of U.S. Deposits – March
Join us for the March installment of the state of U.S. deposits webinar series to learn the latest consumer and…
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  • Growth & Innovation
SMB lending: ‘Treat small businesses like the digital citizens they are’
SMB lending: ‘Treat small businesses like the digital citizens they are’
Comerica’s Chris Hendrickson and Amount’s Kevin Trilli shared their roadmap in our recent webinar ‘Navigate SMB Lending: Best practices in…
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  • Growth & Innovation
Banks should use relationship management to counter economic uncertainty
Banks should use relationship management to counter economic uncertainty
Commercial banking relationships are complicated. But building stronger pipelines, fed by data and smart workflows, can fortify banks and their…
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  • Growth & Innovation
U.S. consumer and small business deposit trends
U.S. consumer and small business deposit trends
Are your deposits lagging or leading? BAI Research released the latest state of deposit trends, which includes data from the…
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  • Growth & Innovation
To retain commercial customers, focus on perpetual onboarding
To retain commercial customers, focus on perpetual onboarding
The trend favoring quicker customer onboarding isn’t always best practice. Instead, design an adaptable onboarding experience for the long term….
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  • Growth & Innovation
Navigate SMB lending: Best practices in an evolving landscape
Navigate SMB lending: Best practices in an evolving landscape
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  • Growth & Innovation
The growing importance of commercial credit cards in a high-interest-rate environment
The growing importance of commercial credit cards in a high-interest-rate environment
Banks that want to stay competitive and build customer retention with today’s high interest rates can see many advantages from…
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  • Growth & Innovation
Winning the primary client relationship battle
Winning the primary client relationship battle
Marc Salinas and Eric Campbell from Bottomline Technologies join us on our BAI Banking Strategies podcast to share how recent…
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  • Growth & Innovation
Three considerations for bankers to enhance SMB lending
Three considerations for bankers to enhance SMB lending
Small business lending presents a huge opportunity for financial institutions. Understanding SMB lending preferences and disclosure requirements will help banks…
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  • Growth & Innovation
Time to sharpen the focus on current banking relationships
Time to sharpen the focus on current banking relationships
Relationship banking—prioritizing existing primary banking relationships—allows banks to strengthen their bottom line and remain resilient….
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  • Growth & Innovation
Quick Q&A on Proactive Credit Risk Management: Leveraging Early-Warning Tools and AI in Commercial Lending
Quick Q&A on Proactive Credit Risk Management: Leveraging Early-Warning Tools and AI in Commercial Lending
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  • Growth & Innovation
How banks can attract startups after the SVB collapse
How banks can attract startups after the SVB collapse
Institutions with suitable service models will differentiate themselves as attractive long-term partners, not just a place for nascent companies to…
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  • Growth & Innovation
Small businesses, big opportunities
Small businesses, big opportunities
Giving these operators attention and tailoring offers to their needs can help banks develop an enduring relationship that can become…
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  • Growth & Innovation
Creating better digital payments for businesses
Creating better digital payments for businesses
Layne Kight from Deluxe is our guest on the BAI Banking Strategies podcast and will share ideas on how banks…
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  • Growth & Innovation
The secret to retaining SMB clients
The secret to retaining SMB clients
Banks and credit unions that implement the right digital strategies and invest in their platform can prove their worth to…
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  • Growth & Innovation
Digitalizing customer service and support in SMB lending
Digitalizing customer service and support in SMB lending
Banks that provide a seamless, digitally optimized online application experience will be well positioned to attract business and increase profitability….