Podcast: How consumers behave and banks can best serve

In terms of how people save, invest and use credit, you could call it a moving target, based largely on economic conditions–and how they perceive those conditions.

Robert Frick, corporate economist at Navy Federal Credit Union, talks about the ways behavioral economics can help financial institutions understand and better serve consumers, while helping them clear up misconceptions about how to best use their money.

Listen weekly on BAI Banking Strategies or subscribe to the podcast via:

• iTunes
• Stitcher
• Soundcloud
• Google Play

You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.

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