The Banking Outlook program conducts industry research regularly on a variety of topics to provide financial services leaders with actionable insights on the very latest banking trends.
This timely, industry-specific research prepares us for the future, inspires new ideas, validates decision-making, and advances the financial services industry.
The State of Fraud In Financial Services
Fraud continues to be a significant digital banking concern for all age groups.
Learn what leading banking institutions are doing to reduce fraud risk, identify common threats, and get actionable insights to protect your organization and consumers’ personal information.
Banking Attitudes & Trends by Generation
Improve consumer relationships.
Our surveys uncovered key insights into banking behaviors, consumer preferences, priorities, and more that impact banking relationships across multiple generations.
Deepen Your Relationships with Business Owners
We gathered research from small business owners in March 2024 to learn more about their banking preferences, attitudes, and behaviors.
Want to know what your business banking customers are looking for in a bank?
Digital Acceleration in Commercial Banking
Do you have the digital technologies your customers want?
Many consumers are opting for a digital approach when interacting with their bank. Learn about banking preferences across channels and discover new ways to improve your customer service.
Get an overview of the economic outlook, upcoming market changes, recent trends in commercial and retail banking, and more.
Our webinars and reports help break down the latest in the banking sector, so you can get ahead.
State of the U.S. Deposit Market
Review data from the top 20 U.S. consumer banks and discover recent deposit balance trends, our predictions for the next year, and what is leading the charge on these changes.
The Lasting Impact of the Pandemic
Learn how the pandemic continues to impact financial services employees and institutions, from mental and physical health to work-life balance.
See how our unbiased benchmarking unlocks actionable insights for your financial institution.