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CRO Survey Indicates COVID-19 is Accelerating Digital Transformation

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With COVID-19 continuing to speed up banking’s transition to digital platforms, RMA and Oliver Wyman’s inaugural Chief Risk Officer Outlook Survey includes a deep dive on digitization—assessing both its risk management challenges and opportunities.

The responses portrayed an industry that is well aware of the changes needed to satisfy customers and manage risk in an increasingly digital world, while employing technology and new approaches to help enable a smoother transition.

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