Podcast: Branches, branch tech and the future of banking in 2018

The oft-debated topic of branches often begs for clarity–so where to start looking? The area of data analytics holds a crucial key, as it can inform a host of decisions from staffing levels to taking care of customers in peerless ways. Our guest Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the role of data best practices and what’s driving the industry forward in terms of branch evolution done right.

From the podcast:

• Lou and Kerim chat about branch technology and the branch evolution. For more discussions on branch and channel innovation, check out: Branch technology and ingenuity and The ever-changing face of bank branches.
• Lou discusses some the new technology innovations taking place at BMO’s smart branches.

Listen weekly on BAI Banking Strategies or subscribe to the podcast via:

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You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.

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