Podcast: Giving struggling consumers a second look

Many Americans live paycheck to paycheck, or are in a situation where one financial emergency could create financial chaos. Banks can help these people by encouraging and building financial literacy, which in time can foster lasting customer loyalty. Luvleen Sidhu, co-founder, president and chief strategy officer of BankMobile, discusses breakthrough practices that can help make a difference.

From the podcast:

• If you enjoyed this podcast, check out the article: Countdown to customer engagement: The 10-second banking experience.

Listen weekly on BAI Banking Strategies or subscribe to the podcast via:

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You can listen to the archive of the podcast on the apps above or visiting BAI’s podcast page.

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