Top Operational Risk Concerns for First Quarter 2023

Cyber risk, always a critical matter, remains heightened heading into 2023, risk managers inside and outside financial services say. Russia’s war in Ukraine, the continuing prevalence of remote work, and the inexorable transition to online banking all add to the opportunity for damaging attacks and exploits.

Jen Easterly, the director of the U.S. Cybersecurity and Infrastructure Security Agency (CISA), which issued a “Shields Up” warning when Russia began its attack of Ukraine, …