The Cost of Fraud and How Digital Identity Practices Can Boost Profits

Fraud costs banks real dollars, but the crime’s impact goes beyond reported losses. Erosion of customer trust, pass-through costs to merchants and consumers, and headline risk all drain the corporate pocketbook, often in ways that can’t be quantified in financial statements.

In this webcast, Peter Carroll, Senior Partner at Oliver Wyman, discussed how banks can better protect against fraud by employing stronger digital identity practices, like going “password-less”, in key ban…