Transformation Risk: An Interview with Regions Bank Chief Risk Officer George Buchanan

Technology has always played an integral role in banking, but the pandemic accelerated digital transformation in financial institutions, which are now finally beginning to understand the urgent need to invest in technology, not just to enhance customer experience, but to achieve efficiency and operational agility in other areas of the business such as risk management. In an interview with RMA Communications Manager Stephen Krasowski, RMA National Board Member and Regions Bank Chief Risk Officer of Consumer and Wealth Management George Buchanan discusses transformation risks affecting institutions, agility in risk management, and the impact of culture on transformation.

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